Return & Exchange Policy

Return & Exchange Policy

At Bully & Brave, each item is custom-made specifically for you after you place your order. Because of this made-to-order process, we do not accept returns or exchanges on our products.

Damaged or Defective Products

We stand behind the quality of our products. If you receive an item that is damaged or defective, we will provide a free replacement or full refund.

To report a damaged or defective product:

• Contact us at contact@bullyandbrave.com within 30 days of delivery
• Include your order number in your email
• Provide clear photos showing the damage or defect

We will review your claim and respond promptly with next steps for your replacement or refund.

Quality Guarantee

We carefully inspect each item before shipping to ensure it meets our quality standards. If there is a printing error, material defect, or shipping damage, we will make it right.

Questions?

If you have concerns about your order or questions about our policy, please reach out to us at contact@bullyandbrave.com. We're here to help.