Return & Exchange Policy
Our Commitment to Quality
At Bully & Brave, we take pride in creating high-quality, made-to-order apparel. Because each item is custom printed specifically for you, we have the following return and exchange policy:
Defective or Damaged Items
We will gladly replace or refund any item that arrives defective or damaged. If you receive a defective or damaged product, please contact us within 7 days of delivery with:
- Your order number
- Photos of the defective or damaged item
- A brief description of the issue
We'll review your case and provide a replacement or full refund at no additional cost to you.
Wrong Item Received
If you receive the wrong item, please contact us within 7 days of delivery and we'll send you the correct item right away.
Size Exchanges & Returns
Because our products are made-to-order and custom printed for each customer, we are unable to accept returns or exchanges for:
- Change of mind
- Incorrect size ordered
- Color preferences
Please review our size charts carefully before ordering to ensure the best fit.
How to Contact Us
For any return or exchange requests, email us at contact@bullyandbrave.com with your order details.
Processing Refunds
Approved refunds will be processed within 5-7 business days and credited back to your original payment method.